The Beginner’s Guide to CRM CRM’ stands for customer relationship management, which is a technology for storing and managing all your company’s relationships and interactions with customers and prospects — all in one central location. But it’s not just a fancy contact list. A CRM solution is one of the most valuable, game-changing pieces of […]
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Trends in Generative AI for Sales Salesforce conducted a survey on generative AI in partnership with YouGov from May 18–25, 2023. It included more than 4,135 full-time employees across sales, service, marketing, and commerce. The data in this guide reflects responses from 1,036 full-time sales professionals, representing companies of a variety of sizes and sectors
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Putting AI, Automation, and Data to Work Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing service experience. The stakes are high: 48% of customers who switched brands recently say they did so for better customer service and 94%
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How to Unlock the Superpowers of CRM It’s no secret that we’re in the age of the customer. Today’s businesses are focused on providing highly personalised experiences at scale, all while dealing with a tumultuous economic climate, employee migration and rising competition. 5849-2T-How to Unlock the Superpowers of CRM First NameLast NameEmail AddressCompany NameAddressPostcodePhone NumberJob
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