Author name: admin

Third Edition State Of IT Esplora come i dipartimenti IT stanno evolvendo in risposta alle sfide economiche e tecnologiche nel rapporto “State of IT, 3rd Edition” di Salesforce. Scopri le intuizioni di oltre 4.000 leader IT sul ruolo cruciale di AI e automazione, le strategie per superare i silos di dati e l’importanza crescente degli

Your Guide to AI and Data in Field Service Discover key trends and strategies to address the shortage of skilled labour and meet rising customer expectations. Learn how data integration enhances the customer experience and why investing in AI is crucial for efficiency and sustainability. Based on insights from over 5,500 professionals, this guide is

Service Cloud Einstein Valoir Report Discover how Salesforce Service Cloud Einstein is transforming customer service with AI-driven insights. This whitepaper explores key benefits, such as enhanced customer satisfaction, increased agent productivity, and streamlined operations through automation. Learn how AI can deliver predictive analytics, personalised experiences, and actionable insights to advance your business. Explore real-world success

SIXTH EDITION State of Service Discover the future of customer service in Salesforce’s “State of Service, Sixth Edition.” This comprehensive report, based on insights from more than 5,500 service professionals globally, explores how high-performing organizations are leveraging AI and automation to meet growing customer expectations. Discover the growing importance of revenue generation, the critical role

Informe de la comparativa de conectividad 2024 El 87% de los líderes de TI reconocen el impacto de la IA, enfrentando desafíos de integración (95%) y seguridad (79%). Los silos de datos y sistemas acoplados frenan la transformación digital (98%). La automatización y el uso estratégico de APIs son esenciales.  6068-ES-Informe de la comparativa de

Guía para directores de información sobre SAP S/4HANA y MuleSoft Embárquese en una transformación digital sin problemas con SAP S/4HANA, una solución ERP de última generación que mejora la agilidad empresarial y la toma de decisiones en tiempo real. Este documento técnico analiza el papel fundamental de la integración de datos para garantizar una migración

Crear experiencias conectadas con MuleSoft e IA Descubre cómo revolucionar las experiencias de los clientes con MuleSoft e IA. Este documento técnico explora la integración perfecta de IA y datos para mejorar la satisfacción del cliente y la eficiencia operativa. Resalta la importancia de datos unificados y la automatización para aprovechar al máximo el potencial