SIXTH EDITION State of Service

Discover the future of customer service in Salesforce’s “State of Service, Sixth Edition.” This comprehensive report, based on insights from more than 5,500 service professionals globally, explores how high-performing organizations are leveraging AI and automation to meet growing customer expectations.

Discover the growing importance of revenue generation, the critical role of personalized and proactive service, and the growing integration of advanced technologies to improve efficiency. With detailed analysis and actionable insights, this whitepaper is essential for navigating the evolving customer service landscape.

Download the White Paper now! 

6068-En-SIXTH EDITION State of Sales
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