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3rd Edition State of IT Report For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover:  Shifting priorities and success metrics in the midst of changing business and customer needs How IT departments are evaluating the role of automation and AI and planning their implementation The […]

Putting AI, Automation, and Data to Work Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing service experience. The stakes are high: 48% of customers who switched brands recently say they did so for better customer service and 94%

How to Unlock the Superpowers of CRM It’s no secret that we’re in the age of the customer. Today’s businesses are focused on providing highly personalised experiences at scale, all while dealing with a tumultuous economic climate, employee migration and rising competition. 5849-2T-How to Unlock the Superpowers of CRM First NameLast NameEmail AddressCompany NameAddressPostcodePhone NumberJob

Cyber Resilient Data Recovery Strategy Building a holistic cybersecurity program can be complex and multifaceted. With threats mounting, cyberattacks, including ransomware, are an ever‑present danger. Organizations who leverage voluntary frameworks, such as the NIST Cybersecurity Framework, can better establish standards, guidelines and best practices to manage their cybersecurity risk. This paper draws heavily from the

Ämnesrad: Är du redo för Googles/Yahoos nya e-postautentiseringspolicy? För att minska det stora antalet bedrägerier genom e-postmeddelanden som når användarnas e-postkonton har Google och Yahoo meddelat nya krav på e-postautentisering. Detta kommer att påverka många organisationers möjligheter att leverera e-post till användare i dessa plattformar. Om du vill veta mer om vad de nya kraven

Onderwerp: Ben je klaar voor het nieuwe e-mailauthenticatiebeleid van Google/Yahoo? Om het hoge aantal frauduleuze e-mails die op de accounts van hun gebruikers komt aan te pakken, hebben Google en Yahoo nieuwe e-mailauthenticatie-eisen aangekondigd die de afleverbaarheid van e-mails van uw organisatie kunnen beïnvloeden. JNeem deel aan het 30-minuten durende webinar om te luisteren naar

DMARC: The key to email deliverability A day of reckoning is coming. New email requirements from Google and Yahoo could block critical customer emails or mark them as spam. Failing to authenticate your emails with DMARC (Domain-based Message Authentication Reporting and Conformance) could compromise your customer communications, damaging your brand and your bottom line. Get

How Proofpoint EFD is more than just DMARC With 96% of all suspicious social interactions arriving through email, organisations must protect their email users more than ever. Over the years, email-authentication standards such as Sender Policy Framework (SPF); DomainKeys Identified Mail (DKIM); and the Domain-based Message Authentication, and Conformance (DMARC) have sprung up to help