Map your journey to AI-powered CRM

You're ready to embrace AI for CRM but is your data?

In January 2024, Salesforce commissioned Forrester Consulting to survey over 700 global business leaders for their take on succeeding with AI for CRM.

Read “The Journey to AI-Powered CRM” study to discover:

  • How companies are investing in AI for CRM
  • What’s blocking success with AI-powered CRM
  • Expert strategies to adopt AI, including data readiness
6404-The Journey to AI-Powered CRM
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