Unlocking Agent Loyalty in the Insurance Sector.
Independent agents drive a majority of insurance carrier business—but are carriers meeting their evolving needs? Glia’s 2024 Carrier Experience Survey reveals critical insights into what agents want: streamlined portals, faster support, and digital-first tools like live chat and screen sharing. With younger agents prioritizing ease of business over price, carriers must adapt to retain loyalty. Discover how enhancing digital channels, reducing friction, and aligning with agent preferences can boost satisfaction and drive growth.
Download the full report to learn how to future-proof your agent relationships and thrive in a competitive market.