Clayden Law, a technology law firm, had been operating in Oxfordshire for
over a decade. Piers Clayden, the firm’s founder, had shouldered the responsibility of managing client onboarding and business development
single-handedly. However, his processes were described as “sporadic and
clunky,” taking a toll on the firm’s efficiency.

Piers needed more visibility into the firm’s pipeline. Before Clio Grow, Piers
performed sporadic searches through his email inbox to stay on top of
prospective clients, relying on memory alone to follow up. This timeconsuming approach cost the firm valuable resources and created unnecessary stress.