State of Service

Can AI turn service teams into revenue drivers?

New Salesforce State of Service Report, 6th Edition

Learn the latest trends from over 5,500 service professionals worldwide in Salesforce’s new State of Service report. See what they have to say about:

How service organisations are adapting to meet rising customer expectations
Which metrics and channels are most important to high-performing service leaders
How AI and data are working together to reshape roles and operations

About the sponsor:

Salesforce is the #1 AI CRM, helping every company become an AI Enterprise with one trusted platform, Einstein 1. A best-in-class CRM for sales, service, marketing, and commerce is deeply integrated with trusted AI and unified data, so companies can create stronger customer relationships, increase employee productivity, and deliver higher margins. Learn more at www.salesforce.com/au.

6020-State of Service

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