In today’s business world, the need for exceptional customer service is higher than ever. AI-driven agents are transforming support by making it faster, more personalized, and more efficient. But to fully leverage AI, seamless connectivity and quick data access are crucial.
80% of service agents struggle to access the data they need from other departments, limiting the effectiveness of AI-driven customer support. In fact, 95% of businesses face challenges with data integration, hindering their ability to implement AI.
Download this ebook to learn how: