The Aragon Research Globe™ for the Intelligent Contact Center, 2022

For four consecutive years, Aragon has recognized Cisco’s Webex Contact Center solution as a leader among major intelligent contact center providers. Explore Aragon’s report to discover how the cloud-based Webex Contact Center facilitates a diverse range of digital channels through its user-friendly drag-and-drop customer journey flow builder.

Additionally, learn about the heavy focus on AI and automation, as well as the flexible support for on-premises, hybrid, and SaaS cloud deployments.

6434-The Aragon Research Globe™ for the Intelligent Contact Center, 2022

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The Aragon Research Globe™ for the Intelligent Contact Center, 2022 ​

The Aragon Research Globe™ for the Intelligent Contact Center, 2022